ham-fisted
adjective mainly UK uk/ˌhæmˈfɪs.tɪd/ us/ˌhæmˈfɪs.tɪd/ (US usually ham-handed)
笨手笨脚的;（与人交往时）笨拙的
doing things in an awkward or unskilled way when using the hands or dealing with people
The report criticizes the ham-fisted way in which complaints were dealt with. 这份报道批评了处理投诉的拙劣做法。
Synonym: clumsy