high-touch
adjective uk/ˌhaɪˈtʌtʃ/ us/ˌhaɪˈtʌtʃ/
(SERVICE)
business specialized（服务）个性化的
involving personal attention and service
She delivers the high-touch service her clients demand. 她提供了客户所要求的个性化服务。
We have a wide range of product and service solutions featuring high-touch client support. 我们提供大量的产品和服务解决方案，以个性化的客户支持为特色。
- More examples
- It's a much more high-touch business. They have to go in, present, talk to people.
- Employers are combining high-tech with high-touch approaches to find the best people for the job.
- We don't just hand patients a name and number and say, "See you later." We're high-touch. We're there with them.
- When it comes to high-touch personalized service, community banks are hard to beat.
(PHYSICAL CONTACT)
medical specialized常接触（因而可能沾有细菌或病毒）的
touched often or by many different people, and therefore likely to carry bacteria or viruses
Regular disinfection of high-touch surfaces plus excellent hand hygiene by medical staff is what works. 医护人员经常对常接触表面进行消毒加上出色地保持手的卫生，这才是行之有效的。
Pay special attention to high-touch areas of your home such as doorknobs and fridge handles. 小心你家的常接触表面，比如门把手和冰箱门把手。
- More examples
- The process involves consistent daily cleaning of all high-touch surfaces with a spore-killing bleach disinfectant wipe.
- Hospital bed rails, bed surfaces and the supply cart were all defined as high-touch.